Service Tenet:

Timely & efficiency, solution ensured. Requirement for after sales service personnel:

1. Must keep mobile phone 24 hours online

2. Any after-sale problems respond within 1 hours, solutions will be provided within 12hrs

Sale Service:

Before Sale:

1. Design: Choose suitable model

2. Drawing: Supply boiler's layout based on your need

3. Qustion-Aswer: 24H online

In Sale:

1. Technical Solution: Design completed boiler solution with installation materials

2. Transportation: We have truck partners and forwarder for lowest price

3. Customer Record: All details will be record in our customer system

After-sale Service:

1. Oversea Commissioning

2. Trouble Clearing

3. Trainning in Site

4. Maintenance service - 2 Times/Year


After sale team members:

1. Sales Manager- the first project manager and coordinator for your order

2. Technical Engineer- prepare all the boiler and pressure parts drawings and if you have any special requirements after placed the order, we can coordinate to revise.

3. Production Manager-strict quality control on each production process, the boiler will be manufactured strictly according to China National standard and inspection on each boiler parts and assembly. 

4. After-sale Engineer Team- Yuanda boiler have 6 professional after-sale engineers who are specially for oversea after-sale services. And this team are under management of Yuanda sales department, which can ensure a timely.

Technical Support:

1. Boiler assembly drawing

2. Boiler main part drawing

3. Pipe and instrument diagram

4. Foundation drawing

5. Installation instructions

6. Pressure parts strength calculation summary table

7. Certificate of Boiler Quality

8. Boiler inspection certificate